Privacy Policy
Effective date: November 9, 2026
1. Introduction
Ryan G. Motorworks ("we," "our," or "us") is an auto repair shop in Auburn, California. This policy explains what information we collect when you visit www.ryangmw.com, call us, or book an appointment online, what we do with it, and the choices you have.
2. Information You Give Us
When you call us, book an appointment online, or send us a text message, you may give us:
- Your name, phone number, and email address.
- Your vehicle's year, make, model, mileage, or VIN.
- A description of the work you need, and any other details you choose to share.
3. Information Collected Automatically
When you browse our website, we and the services listed in section 5 may collect:
- The pages you view and the page that referred you to our site.
- Your browser type, device type, and screen size.
- Your IP address, which can indicate your approximate location.
- Clicks on our call and booking buttons and on links to other websites.
We use our own first-party website statistics to count visits and button clicks. These statistics don't use cookies, aren't used for advertising, and aren't collected at all if your browser sends a Global Privacy Control or Do Not Track signal.
4. How We Use Your Information
- To schedule and confirm appointments, and to perform and invoice the work on your vehicle.
- To contact you about your vehicle, your appointment, or a question you asked.
- To understand how people use our website so we can improve it.
- To keep our website secure and to meet our legal and tax obligations.
5. Services That Receive Information
We use a few outside services to run this website. Each one receives only what it needs to do its job:
- ShopGenie provides our online booking and text messaging. It loads only after you click a "Book" button, and it receives the information you enter there.
- Google Analytics helps us measure website traffic. It runs only as described in section 6 and does not run if your browser sends a Global Privacy Control or Do Not Track signal.
- Google Maps shows our location. The map loads only after you click "Show map." Google then receives your IP address and browser details and may set its own cookies.
- YouTube videos on our Videos page use YouTube's privacy-enhanced mode. Google receives your IP address and browser details when the page loads, and may set cookies once you play a video.
- Google handles this information under Google's Privacy Policy.
- Content and font providers (Adobe Fonts, Font Awesome, and public code libraries) deliver the fonts, icons, and styles that make the site display correctly. They receive your IP address as part of the normal connection.
- Our website and consent provider, Boas Digital Solutions, hosts our website statistics and records your privacy choices.
We don't sell your personal information, and we don't share it with others for their own marketing or for targeted advertising.
6. Cookies and Your Privacy Choices
Our website uses a small number of cookies and similar browser storage:
- Necessary: remembering your privacy choices and your light or dark display setting. These are always on.
- Analytics: Google Analytics measurement. These are on unless you turn them off.
You can change your choices at any time with the Privacy Settings link at the bottom of every page. We keep a record of the choice you make, with the date, so we can show that we honored it.
Global Privacy Control and Do Not Track: if your browser sends either signal, we treat it as a request to opt out. Analytics don't load and our own website statistics aren't collected, and you don't need to change any settings yourself.
7. How Long We Keep Information
We keep appointment and repair records for as long as we need them to service your vehicle, honor warranties, and meet California record-keeping requirements for auto repair shops. Website statistics are kept in summary form.
8. Children
Our website isn't directed to children under 13, and we don't knowingly collect personal information from them.
9. Your California Privacy Rights
You can ask us to review, correct, or delete the personal information we hold about you by calling us at the number below. We don't share personal information with third parties for their direct marketing purposes, as defined by California Civil Code section 1798.83 ("Shine the Light").
10. Data Security
We use reasonable safeguards to protect your information. No method of sending or storing information online is completely secure, so we can't guarantee absolute security.
11. Links to Other Websites
Our website links to other sites, such as Google reviews and our social media pages. Their own privacy policies apply when you visit them.
12. Changes to This Policy
If we change this policy, we'll post the new version on this page and update the effective date at the top.
13. Contact Us
If you have questions about this policy or your information, contact us at:
Ryan G. Motorworks
2135 Grass Valley Hwy
Auburn, CA 95603
Phone: (530) 305-2499